AIA TRADING · CUSTOMER INFORMATION
Privacy Policy
Your information, explained with care.
01
About this policy
This policy explains the information involved when you browse AIA Trading, create an account, use the contact form, save a wishlist, or subscribe to store updates. AIA Trading is located at 16161 SW 45th Ter, Miami, FL 33185, United States. Questions about information associated with this store can be sent to info@aiatradingllc.com.
The storefront currently allows browsing and account features, while online payments and shipping services still require configuration. This policy describes the features presently available; it does not identify an active payment provider or carrier where none has been configured.
02
Information you choose to provide
When you create or manage an account, the store uses the account details you enter so that you can sign in and access your dashboard. If you provide billing or shipping information through store forms, those details are associated with the relevant account or order activity. Please provide only information needed for the service you are requesting.
Our contact form requests your name, email address, topic, message, and optionally an order number. Messages submitted successfully through this form are saved in a private store inbox. Please do not include passwords, payment card numbers, identity documents, or other sensitive information in a message.
03
Contact requests and support
The details in a support request help us understand your question and locate relevant account, product, or order information. The contact form records the message in the website inbox; the on-screen confirmation means the message was saved and does not guarantee an immediate email response.
If your request concerns an account or an existing order, include the order number when available. We may need enough information to confirm that the request relates to you before discussing private account details. Never provide your account password to support.
04
Newsletters and your choices
The newsletter form asks for your email address and an explicit agreement to receive updates. A successful submission stores the email and consent record in the store subscriber list. Subscribing is optional and is separate from browsing the catalog or contacting support.
You can request removal from future marketing communications by emailing info@aiatradingllc.com. A subscription does not imply that a marketing delivery service is already configured; communications depend on the services the business sets up.
05
Cookies and browser storage
The website uses WordPress and WooCommerce functionality for accounts, sessions, and shopping cart activity. These functions can use cookies so that the site can recognize a session and preserve relevant shopping activity. Your browser settings provide controls for cookies, although blocking them may affect sign-in and cart features.
The wishlist saves selected product identifiers in storage on the browser you are using. It is not a guarantee that favorites will appear on another device or browser. Clearing browser storage can remove saved favorites. Hosting, security, analytics, and embedded services may also involve technical information such as browser details or network addresses, depending on their actual configuration.
06
Service providers and payment information
Website hosting and installed services support the operation of the store. The information handled by a particular service depends on the feature you use and the service configured for that feature. Third-party services can have their own privacy notices, which should be reviewed when you are directed to them.
Online payment processing is not currently enabled. Do not send card or banking details through our contact form or email. If payment services are introduced, the store should identify the available provider and update relevant information before using that service.
07
Retention, access, and corrections
Account, support, subscriber, and order-related records may remain in store systems while they are needed for the relevant business activity or applicable recordkeeping requirements. The precise retention schedule and provider inventory remain matters for the business to confirm; this policy does not promise a deletion period that has not been established.
You can update available account details through My Account. For access, correction, subscriber removal, or deletion requests, contact info@aiatradingllc.com and describe the information concerned. A request may require identity verification, and some records may need to be retained for legal or operational reasons.
08
Security and policy updates
The site is served over HTTPS. No website or transmission method can be guaranteed to be completely secure. Use a unique password, protect access to your email account, and avoid sharing account credentials. If you believe an account has been misused, contact us promptly.
This notice should be reviewed as the business changes its services or information practices. Material configuration changes, including payment, analytics, marketing, and retention arrangements, may require updates. Questions about this policy can be directed to info@aiatradingllc.com or (786) 869-8482.